To our Valued Customers and Communities,

Great Plains Communications continues to pay close attention to how the COVID-19 (Coronavirus) is affecting the nation. We would like our clients to know we are here for you to support your needs and keep you connected. As more information continues to surface regarding the spread of the Coronavirus, we will update our policies to meet the needs of our employees, our customers and our communities.

Our company continues to take steps to ensure our network is maximized to handle increased capacity and that appropriate measures are taken to keep employees and clients safe. We will continue to operate throughout this situation, monitoring our network around the clock to ensure our customers’ businesses, homes, schools and healthcare institutions have working services.

At this time, we continue to encourage new residential customers to perform self-installations, and we are not allowing walk-in traffic in our offices to ensure the safety of both employees and customers. If you have questions and need to contact us, please call our customer response center at 888.343.8014 or send us a message via email at  

We appreciate your business. Stay safe, while we keep you connected.


Speed and service availability may vary by location. Our installation and service visit policies are subject to change based on revisions to the Center for Disease Control (CDC) employee and customer safety guidelines and/or the availability of resources and equipment.

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