In accordance with new PCI Compliance regulations and to further ensure the security of customer financial information, beginning on August 3, 2015, Great Plains Communications has implemented a secure payment portal that must be used to make phone payments. The following video tutorial shows the process of setting up a secure portal account. Please follow the prompts below to set up a pin number and enter payment information.
To pay your bill, check your account status, or to set up automatic bill payments, please start by dialing 1-888-343-8014 and select Option 2.
Be sure to have your account and PIN numbers available. Your PIN number is a unique identifier which is required to access your account through our secure payment portal. It can be found on the front of your statement, as seen in the video, and will be printed after August 5, 2015. If you have trouble locating your PIN number or have any questions over the new changes, please contact the Great Plains Communications Customer Response Center at 1-888-343-8014, Option 3 and we will be happy to assist you.