Great Plains Communications Service Assurance Plan
With a Service Assurance Plan from Great Plains Communications, you can protect yourself against unexpected repair costs and trip charges for as little as $3.49 per month!
Service Assurance Plan Protections
Gain peace of mind by adding a Service Assurance Plan to your suite of Great Plains Communications services!
Repairs and/or replacement of wiring beginning at the demarcation point - where the public telephone network connects with a residence or business on-premises wiring - to the phone jack, Great Plains Communications modem or cable TV receiver.
Replacement of fitting, connectors, amplifiers, outlets and splitters installed by Great Plains Communications
Wiring or cables damaged by non-domestic animals
Repairs or replacements to Great Plains Communications cable TV set top boxes, remotes, modems or routers
Troubleshooting and problem isolation by a Great Plains Communications representative
Trip charges associated with repairs and/or equipment replacement falling under the plan guidelines
Give us a call today to add a Service Assurance Plan to your suite of services!
Uncovered Charges
The following services and equipment are not covered by our Service Assurance Plan*:
- Customer-owned electronics or equipment, including modems and routers
- Wiring damaged by fire, lightning, flood or other natural disasters
- Wiring damaged by gross negligence, willful damage, vandalism or domestic animals
- Installation of new wiring or relocation of existing wiring
- Installation of new customer-owned electronics or equipment
- Wiring not installed by a Great Plains Communications technician
- Trip charges associated with repairs and/or issues not falling under the Service Assurance Plan guidelines
*By law, wiring inside of the premises is the property and responsibility of the consumer
Trip Charges & Labor Costs
For any item in need of repair or replacement outside of what’s covered under the Service Assurance Plan, the following charges may apply:
Trip Charge - $50
Labor Charge - $50
First 30 minutes
$35 – Each additional 30 minutes
Materials
Will vary and be quoted prior to repair or replacement
Contact GPC Communications
Want to get a Service Assurance Plan added to your current suite of services? Send us a message and our team will ensure you get the protection you need.